Stakeholders in many organisations consider IT a necessary evil at worst or just a back office function at best - only noticeable when it fails or disrupts an enterprise. Sigma as an IT support partner ensures that our clients have the best technology and business processes in place to guarantee that IT is not only reliable but also helps their business retain and increase their competitive advantages.
Sigma's value proposition is managing our clients' IT infrastructure at a fixed price, allowing them to focus on their core business without worrying about managing IT staff and sundry variable costs. Sigma's clients benefit from having one IT support provider who handles all their needs through a modern, well staffed, fully automated help desk and large team of dedicated, knowledgeable, engineers.
Having been the solutions partner of choice for enterprises across multiple vertical markets, we are ideally positioned to unravel, consult on, design, install, and support technical solutions that fix business problems, increase productivity, and reduce operational costs.
Sigma helps customers manage the complexity and reap the benefits of these key technologies:
Sigma provides more than consulting expertise on these technologies. Our full installation service based on client requirements and pre-deployment testing allow our clients to experience trouble-free deployments. All this is backed up by Sigma's reputation for complete post-deployment support.
Sigma helps customers figure out which technologies to adopt, and how much to spend on them, so that their enterprises can operate effectively and cost-efficiently. By providing independent advice and dedicated buying resources, we can source the best technology in several categories and give our customers the best pricing options. We also provide tracking for our customers' technology inventories.
When Organisations have distributed work teams with a need to share information in a timely fashion whilst maintaining certain standards, a Web-enabled portal offers tremendous advantages. Sigma portals facilitate collaboration within a client Organisation, and with external stakeholders. The features of our portal services help users create, manage, and build their own collaborative sites and make them available to other internal groups, the Organisation's partners, and customers worldwide.
By making access to corporate data more widely available to meet business demands, organisations open themselves to greater security risks, a situation that tends to offset the advantages of greater access. Yet, the demands of business often require employees, consultants, and even customers to have 24-hour access to e-mail and corporate information, often from remote locations. Sigma Security helps organisations develop security strategies and implement them using technology that enable the protection of data transmitted on encrypted links between corporate networks and remote users. With the right approach, we can help our customers achieve greater return on their security investments by turning their intranets into value-added extranets.