IT outsourcing is a financial decision not a technical one. Increasingly, organisations realize the commercial advantages that accrue through outsourcing some or all support services. There are compelling business reasons for outsourcing everything that is not core to a fcompany's business and does not contribute to its profitability.
Support service costs account for at least 10% of a company's turnover and financial directors strive to quantify exactly what these costs are, and what return on investment, if any, they bring. When an organisation has conducted an IT audit and is considering the outsourcing option, it can still be difficult to determine what to outsource and to whom.
Making effective use of IT and managing costs is essential to any organisation, as effectiveness and cost containment underpin most business processes. Organisations need to be secure in the knowledge that their IT support service will not fail them, potentially damaging their client relationships and disruption their business.
Sigma understands the importance clients place on maintaining a totally reliable and cost-effective IT infrastructure that leaves them free to pursue core business interests. Our considerable expertise at managing the entire IT function offers clients the benefit of taking risk out of their IT investment.
Sigma's challenge was to enhance the existing group-wide IT infrastructure and reduce costs at a time of rapid expansion
See how we helped create substantial savings ...