Driven by service level agreements (SLAs), Sigma provides a single point of contact for all of an organisation's IT outsourcing needs, at predictable costs. Sigma's expertise at tailoring support to an organisation, regardless of scale, ensures that IT stays in the background, supporting the organisation's core activities, reliably.
Sigma gives organisations access to a large team of dedicated engineers, 24 x 7. This ensures the timely resolution of problems or service requests. It also allows us to meet staffing requests during an organisation's crunch time, or provide cover during employee absences. Furthermore, the staff we assign have the advantage of superior training in products and methods of the technology industry's leaders.
Because of out adeptness at even the most esoteric technologies, Sigma is unusually qualified to offer consulting services to our customers so that they can benefit from independent, expert advice. Customers also benefit from Sigma's portfolio of technology partners - representing the best technology in several categories. Like Sigma, our partners demonstrate an understanding of the need to maintain data and network security in whatever technological solution we provide.